Crowne Plaza Jacksonville Airport, an IHG Hotel

We had an issue at check in because our reservation couldn’t be found but Marc did an awesome job assisting us in the issue and made sure he got us into the room very kind and respectful .. our cruise was delayed the next morning so we asked to extend our check out time til 2 and the staff accommodated us with no hesitation everyone was so pleasant we will be sure to recommend to others and come back in the future

Bed was very comfortable and my room was well cleaned. King room wasn’t cramped at all, comfortable and spacious. Bar employees were extremely nice. Carolyn, I think was her name, took good care of me and my visiting guests. The gentleman that checked me in Saturday late afternoon was friendly and answered my questions. Most importantly, it was a quiet floor and I got a good nights sleep.

Very clean and spacious but mostly it was a relaxed environment. Also, Olivia, she worked at the front desk and she was very helpful and knowledgeable when I asked questions between checking in/out. 5 stars for guest services!!

Good location. Breakfast good though it should be always included. Breakfast portions very large…. Too large in my Canadian opinion. Lol

Nice-looking property that’s close to the airport. Crowne Plaza has a shuttle to/from the airport. My room has 2 beds, a chair next to one bed, a refrigerator, and a coffee maker with coffee and tea. No microwave but I saw one on the ground level close to the pool. There is a restaurant across the front desk (more like a bar that serves foods). There is also a Starbucks which, I think, only opens in the morning because when I checked in around 4 pm, it was closed, and when I checked out the following morning at 5 am, it was also closed (it was understandable that it was closed too early in the morning).